Privacy
What we collect
Your phone number, and your name and email when you create an account. When you deposit to a bank, the bank, account number and the name the bank returns. Agents also share business details, a means of identification and a payout account.
How we use it
To redeem vouchers, move money to the account you choose, send confirmations by SMS, WhatsApp or email, keep your wallet within the limits set by the Central Bank of Nigeria, and detect fraud.
How we protect it
Voucher numbers, PINs and one-time codes are stored hashed or encrypted. Every transaction is recorded in a ledger that can not be edited, and staff access is limited by role and two-factor authentication.
Who we share it with
Banks and payment partners that complete your transfers, messaging providers that deliver your codes, and regulators when the law requires it. We do not sell personal data.
Your choices
You can update your details in Settings or ask us to close your account at support@safemonie.com. Records we must keep by law are retained for the required period.